Convenient care, wherever you are
Virtual Care by Teladoc Health® gives you remote access to a network of U.S. board-certified doctors, psychiatrists and licensed therapists all from your smartphone, tablet or computer.
Medical care
- For minor illnesses such as colds, sore throats, urinary tract infections and pink eye when your primary care provider isn’t available
- No appointment needed
- Average wait time is 10 minutes or less
- Pay the same as or less than an in-person office visit
Mental health care
- Appointments required for mental health care
- Evening and weekend appointments available
- If you need immediate care, your Blue Cross Blue Shield of Michigan or Blue Care Network plan has other mental health options.
Remember to coordinate all your care with your primary care provider and follow up with them after receiving care.
Virtual Care medical care highlights
Same as your office visit copay or less, based on your individual plan benefit
10 minutes
Online or mobile
Two ways to access Virtual Care
Download the Teladoc Health app and set up an account on your mobile device, or use your Blue Cross member account to access Virtual Care on mobile or desktop.
Use the Teladoc Health app on your mobile device
Download the Teladoc Health app and create an account. The app connects securely and is available at no cost for most Apple and Android devices through the Apple App Store® and Google Play™.
Connect through your Blue Cross online account
You can access Virtual Care directly through your Blue Cross online member account. Simply log in to start using your health plan's Virtual Care benefits.
Need an online account?
Enjoy the convenience of having a Blue Cross Blue Shield of Michigan online account. Use your member ID and set up your account in minutes. Set up your online account
Please note: You should not use Virtual Care for medical emergencies.
The information contained on this webpage is for educational purposes only. Nothing on this webpage is intended to be, nor should be used as or relied upon as, professional medical advice. Nothing contained on this webpage is intended to be used for medical diagnosis or treatment. For medical advice, or to receive medical diagnosis or treatment, consult with your primary care provider.
Teladoc Health® is an independent company that provides Virtual Care Solutions for Blue Cross Blue Shield of Michigan and Blue Care Network.